天悠

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Best Rate Guarantee

Best Rate Guarantee

We guarantee that the hotel's official homepage offers a "minimum price."

If the reservation site of another company posts a lower price than "Hakone Kowakien Ten-yu official site" (limited to the room, the package, privilege, date of use, sales period, check-in/check-out time, and settlement method), please contact the hotel within 24 hours.
If the facts are confirmed, we will offer the same price.

Best rate guarantee conditions

  • The following conditions must be met in order to qualify for Ten-yu's Best rate guarantee.
    *dates / room type / payment method / cancellation conditions / amenities / plan details and services
  • Accommodation packages that not available to general customers, such as specific membership rates, group rates, and corporate contracts rates, are excluded.
  • Accommodation packages for which prices cannot be confirmed on the Internet are excluded.

Inquiry

Please fill in the inquiry form with following booking detials and contact us.
booking date/ number of guests/ arrival and departure dates/ stay plan name/ reservation charge

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